About Advanced Client Care
Get to know our team behind our holistic mental health care model.
At Advanced Client Care, we are changing the way mental health services are experienced. We're not another company; we're a group of caring experts committed to offering ethical and culturally sensitive teletherapy with a human touch, throughout the East Coast.
Our Story
Advanced Client Care was born from frustration and hope. Cedric and Nicole, both longtime mental health professionals, had witnessed too many clients fall through the cracks of broken systems. They knew therapy could be better. So they built ACC to be what traditional care wasn’t: responsive, ethical, and deeply personal.
From living-room sessions in their early days to now serving hundreds of clients virtually across multiple states, Cedric and Nicole’s vision hasn’t changed. We believe every person deserves a therapist who truly sees them, and a care system that shows up without judgment.
Our Values
Compassion, Always
We lead with empathy because healing starts when you feel safe.
Support for Our Therapists
We don’t just care for clients, we care for our clinicians too.
Cultural Humility
We meet you where you are, honoring your story and identity.
Growth and Accountability
We’re always learning, improving, and listening.
Access Matters
Care shouldn’t be complicated. We make it simple and flexible.
Cedric Bell and Nicole Albanese-Bell bring decades of clinical and leadership experience to Advanced Client Care. Cedric’s background in both mental health and emergency medicine grounds the agency in calm, decisive care, while Nicole’s expertise in trauma-informed therapy and sex therapy shapes the heart-centered, inclusive model that defines ACC. As co-founders, they continue to lead with integrity behind the scenes—mentoring clinicians, shaping systems, and ensuring that ACC remains true to its mission: care that’s real, relational, and rooted in purpose.
Our Founders
What Sets Us Apart
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No Waitlists: First sessions scheduled within seven days
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Always Human Intake: Real support, not bots
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Culturally Inclusive Care: We meet you where you are
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Clinician-Focused Support: Our team is cared for so they can care for you.
Meet the Team Behind the Care
Real People. Real Values. Real Support.
Advanced Client Care employs staff members who bring compassion and integrity and purpose to their work alongside their professional qualifications. Our entire staff from clinical leadership to operations and billing works together to create mental health care experiences that feel human and accessible and supportive throughout the entire process.
A Workplace That Cares
Our team operates from 100% remote locations across multiple states and time zones. The team maintains strong connections through weekly meetings, shared values, and a supportive culture that prioritizes well-being and balance.
Our organization supports clinicians through supervision, flexible scheduling, and leadership development programs. The success of therapists directly leads to better outcomes for their clients.